Charlie Venus is joined by CNA’s Senior VP and COO of Middle Market and by their Senior VP of Customer Segments as they continue their two-part conversation. Last week, we discussed how CNA defines and manages Middle Market business as well as how the Middle Market has been affected by the pandemic. In part 2 this week, we learn about the critical role reinsurance plays in underwriting decisions and how COVID-19 has impacted the reinsurance market.