We all know who Alexa and Siri are, but have you heard about EVA? If not, be sure to tune into this week’s episode with Shaun McNeill from EZLynx. Communicating with insureds to get them what they need when they need it is a surefire way to keep customers happy. Shaun’s episode will have you thinking of new ways to use the customer contact tools that should be on your toolbelt.