TotalCSR started out as a training platform for small, independent insurance agencies but has evolved over the past few years into something much more than that. With the changes that 2020 brought, CEO Jordan Goodman wanted to give his customers more. Now, an Employee Management Platform, TotalCSR has a HAT(S) for every occasion. The new acronym HATS encompasses all that the platform has to offer. Find help with hiring, assessments, training and supporting an independent agency through TotalCSR.